IT Analyst & Business Analyst

elex tensions
Experience: 0 - 1 years
CTC Offered: Not Disclosed
Locations: Bengaluru
Details
Job description Helping people to use our products. Troubleshooting, investigating and solving Customer Pain Points Business Cases. Building a community of support by sharing knowledge and helping team members around the world. Ability to analyze and understand a problem from the customer s point of view. Take the role of a consultant in evaluating customer s requirement and map it to a product feature. Coordinate developers to build and improve the Product based on the Customer s business needs. Industry-level satisfaction rate in resolving all pre-sales and post-sales customer queries. Required Experience, Skills and Qualifications: Proven experience as an IT Analyst, Business Analyst, IT Consultant or similar role. Excellent communication skills. Extremely good at providing a business solution with good analytical and problem-solving ability. Self-motivating and interested in having in-depth product knowledge. RoleBusiness Analyst Industry TypeIndustrial Products, Heavy Machinery Functional AreaIT Software - Application Programming, Maintenance Employment TypeFull Time, Permanent Role CategorySystem Design/Implementation/ERP/CRM Education UG :Any Graduate in Any Specialization PG :Post Graduation Not Required Key Skills IT AnalystBusiness AnalystAnalyticalManager TechnologyInvestigationPresalesTroubleshooting
elex tensions
Role: Business Analyst
Department: IT Software - Application Programming, Maintenance
Graduation Required: Any Graduate in Any Specialization
Post Graduation Required: Post Graduation Not Required
Doctrate Required: -
Industry:
Industrial Products Heavy Machinery
Employment Type:
Full Time Permanent
Keyskills:
IT Analyst Business Analyst Analytical Manager Technology Investigation Presales Troubleshooting