Operations Manager – OTT – Robosoft Technologies

Job Description:

Robosoft is a comprehensive digital transformation company, providing end-to-end solutions in product advisory, design, engineering, and analytics. Our mission is to Simplify Lives. We collaborate with enterprises to create delightful, intuitive digital experiences that foster brand preference. In 2021, we became part of TechnoPro Holdings, Japan – a leading technology solutions company with revenues exceeding $1.5 billion and listed on the Tokyo Stock Exchange.

Established in 1996 with Apple Inc. as our inaugural client, we bring 25 years of expertise in software development, actively engaging in the evolving landscape of digital products – from app development to cutting-edge technologies like Voice, Artificial Intelligence, and Machine Learning.

With offices in San Francisco, New York, Tokyo, Mumbai, Bangalore, and Udupi, we partner with esteemed brands worldwide, including Discovery, ESPN, AAA, HP, McDonald’s India, Paytm, NDTV, Viacom18, Disney, BSI, and more. Having crafted over 2000 digital experiences and achieving over a billion downloads for our apps, our clientele spans diverse sectors such as Banking & Financial Services, E-commerce & Retail, Media & Entertainment, Healthcare & Pharma, among others.

Recognized as the ‘Mobile App Development Company of the Year’ at the Amazon Mobility Awards, we have received numerous accolades, including Top Wearable App Developers, Best UX Design Agency 2020, ‘Products, Upgrades, and Innovation of the Year’ at the CEO World Awards, Best of App Store, Apple Design Award, BAFTA, and Stevie Gold Winner at American Business Awards, among others.

Job Description:

• Minimum of 2 years of relevant experience, with practical system administration expertise (Linux/Unix or Windows)
• Proficient in AWS and/or Azure infrastructure. Experience with Ansible (Configuration Management) and Jenkins (CI/CD) is advantageous.
• Competence in administration tasks like OS and application patching, software upgrades, etc.
• Familiarity with monitoring and performance tuning for applications and infrastructure using tools such as New Relic, Zabbix, PRTG, or similar.
• Experience in supporting OTT LIVE streaming for major live events and programs.
• Proficiency in scripting and programming languages like Python, Perl, PowerShell, Java, etc.
• Certification in AWS SysOps is desirable.
• Willingness to undertake shift duties, 24×7 on-call standby duties, and/or responsibilities beyond regular working hours.