ISG Report: Companies looking for cloud-based managed services providers that put together artificial intelligence, analytics, and IoT expertise. Enterprises are searching for technology vendors that can deal with their whole IT workloads in hybrid cloud environments to help their progressively agile and worldwide distributed operations, based on a new article published now by Information Services Group (ISG), worldwide technology research and advisory firm.
The 2019 ISG Provider Lens Private/Hybrid Cloud – Data Center Services and Solutions Archetype article also discovers enterprises embracing cloud-based solutions that provide integrated and cognitive technology, which includes artificial intelligence-based services.
Many enterprises want to work with AI and analytics offerings to ensure that customer remains the main focus and customer satisfaction remains high, the report says.
“Managed services are continually innovated with cutting edge systems in an as-a-service model,” stated Jan Erik Aase, the global leader, and director of ISG Provider Lens Research. “Enterprises want vendors to control their IT workloads by pairing artificial intelligence with smart monitoring.” and real-time analytics”.
Along with AI and analytics, enterprises are increasing the use of Internet of Things (IoT) and also are searching for older managed services providers to control their IoT methods and offer IoT centric security, the article states. Emerging technology as big data and blockchain also will develop huge programs for infrastructure-focused managed solutions providers, the report adds.
Enterprise budgets for hybrid cloud computing, meanwhile, have doubled recently, the report states. Nevertheless, cloud engineering isn’t always simple to implement and control and lots of enterprises have found that they require outside experience to obtain the advantages of cloud computing, the article adds.