The course content offered is satisfactory, and the delivery techniques employed are effective. Firstly, obtaining the certificate is a process that is subject to peer review of assignments, and this can be a lengthy process that spans several weeks. Despite claims that course staff can be contactedRead more
The course content offered is satisfactory, and the delivery techniques employed are effective. Firstly, obtaining the certificate is a process that is subject to peer review of assignments, and this can be a lengthy process that spans several weeks. Despite claims that course staff can be contacted for assistance, they often fail to respond. Additionally, the user interface design is considered subpar and has functional deficiencies, particularly in the ID upload feature. Furthermore, the courses are relatively expensive compared to similar content available on other platforms at significantly lower prices. While the concept of the platform is commendable, significant improvements are needed to enhance the user experience and value, especially the customer service. The guys who sits at the customer service team they have no idea on how to handle students’ queries. They even don’t know how many courses they have, they will route you to the website link to go through the courses. Also, they are not aware of any new batch start dates, all they will say that they don’t have any answers to their hand, they will connect with the concerned team and get back to you….. which will never happen. These are very generic queries they should know of. What will happen if students have issues with the marks, assignments, fee and certificates…these customer service teams are going to give a really hard time I must say. Looking at the service you can only go for a self paced course as they have good course material.
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One thing I am sure of that the management of the Institute is not at all in sync with the students, institute or the courses. They even don't have any idea who is actually using the course, how many accounts are dormant and how many students are yet to receive certificates of completion. They onlyRead more
One thing I am sure of that the management of the Institute is not at all in sync with the students, institute or the courses. They even don’t have any idea who is actually using the course, how many accounts are dormant and how many students are yet to receive certificates of completion. They only know how to send email bombs to the ones who are going through free courses and lure them to paid ones. If you enroll for the paid ones you just need to complete it online and post completion of the course if you want to revisit the course after say 2-3 years, you will not be able to access it. Apart from that the Digital Marketing curriculum is also okay.
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